Marten Transport is dedicated to offering quality work opportunities for its drivers. That's one of the reasons the company has a driver turnover rate that is nearly half the industry average.

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Driver Satisfaction

One of the most important elements of being a successful company is creating an atmosphere that allows employees to feel good about their jobs. Marten Transport is committed to making this happen.

In it For the Long Haul

Marten leading the way in driver satisfaction

MONDOVI, Wis. – In an industry plagued by record-high turnover margins, Mondovi, WI-based Marten Transport Ltd. has bucked the trend. While other trucking companies have struggled to keep employees happy, Marten has quietly developed a reputation for being the leader in driver satisfaction - and there’s a good reason why. It works at providing fulfilling, long-term opportunities for its drivers.

“From the beginning, my goal for this company was to make driver satisfaction a number one priority,” said Marten President Randy Marten. “We want our drivers to feel encouraged that their company is one they can rely on to provide nothing less then the best.”

And that's something, it appears, driving professionals have yet to find with most other transportation companies. A recent trucking industry study found the annual driver turnover rate has reached 125%. Despite the quick-quit, company-hopping climate, Marten Transport, has maintained a margin nearly half the industry average (60-70%).

“Some might consider (our turnover ratio) good, but we’re not satisfied,” said Marten. “We are constantly looking for ways to improve our company and offer better opportunities.”

Part of that commitment involves building long-term relationships with its drivers. Nearly 500 individuals have been with the temperature-sensitive carrier longer than five years. Another 120 have been with the company for more than a decade.

At Marten, the goal is to provide the best experience for drivers. When a driver is hired the expectation is that this will be the last company they drive for.

Marten supports its lofty expectations with competitive wages, outstanding benefits and realistic bonus opportunities. It offers drivers over-the-road, regional and dedicated fleet opportunities, and has eliminated responsibilities (like handling freight and pallets) to help reduce delays and extra stress. It's these kinds of proactive measures that has helped Marten earn the praise and appreciation of those who pilot its fleet.

"Let’s put it this way,” Company Driver James Franklin said. “I’m glad I drive for Marten. Everything I’ve seen from this company says that it responds to (the needs of) its drivers.”

Today Marten Transport operates five terminal locations and has more than 2,600 tractors but it’s success has not changed its dedication to the principles of providing quality equipment and opportunity for its people.

"When my father started Marten Transport nearly 60 years ago, he developed a philosophy that still guides the way we do business today,” Marten said. “Treat your employees and customers with the respect they deserve, and success will come naturally. It's a philosophy that has served us well, and as long as I'm in charge, that's the way it will continue to be.”

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